ShipCommerceBack to Home

Privacy Policy

Last updated: January 2025

1. Introduction

ShipCommerce ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

This policy applies to shipcommerce.io and all related services.

2. Data Controller

The data controller responsible for your personal data is:

ShipCommerce
Email: hello@shipcommerce.io

3. Information We Collect

We collect the following types of information:

3.1 Information You Provide

  • Purchase Information: Name, email address, and payment details (processed by Stripe)
  • Communication: Any information you provide when contacting us via email
  • GitHub Username: If you request repository access with a different GitHub account

3.2 Automatically Collected Information

  • Analytics Data: Page views, browser type, device type, and approximate location (country level)
  • Cookies: Essential cookies for website functionality

4. How We Use Your Information

We use your information for the following purposes:

  • Fulfill Orders: To deliver the product you purchased (GitHub access or download link)
  • Customer Support: To respond to your questions and provide assistance
  • Product Updates: To send important updates about the product (Lifetime plan only)
  • Improve Our Service: To understand how users interact with our website
  • Legal Compliance: To comply with applicable laws and regulations

5. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data based on:

  • Contract Performance: Processing necessary to fulfill your purchase
  • Legitimate Interests: Analytics and service improvement
  • Legal Obligation: Tax and accounting requirements
  • Consent: Where you have given explicit consent (e.g., marketing emails)

6. Third-Party Services

We use the following third-party services:

7. Data Retention

We retain your personal data for as long as necessary to:

  • Provide you with the services you purchased
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes and enforce our agreements

8. Your Rights (GDPR)

If you are in the EEA, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restriction: Request limited processing of your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at hello@shipcommerce.io.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure payment processing through Stripe, and limited access to personal data. However, no method of transmission over the Internet is 100% secure.

10. International Transfers

Your data may be transferred to and processed in countries outside the EEA. When this happens, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data in accordance with GDPR requirements.

11. Cookies

We use only essential cookies necessary for the website to function. We do not use tracking or advertising cookies.

Essential cookies include session cookies for maintaining your browsing session and security cookies for fraud prevention.

12. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

hello@shipcommerce.io

15. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.